Copy of FAQ
Can I cancel my order before launch?
Of course! Send us an email at support@shopsquid.com and we will issue a full refund.
When will I receive my order?
Orders will ship out on August 1, 2023 and should arrive to you within 2-5 business days.
Do you offer returns and exchanges?
We want everyone to love their Squid Screen as much as we do, but if you would like to initiate a return, we're here to help! To start a return, please email support@shopsquid.com
Is the Stick-On Shower Screen reversible?
Yes!
Does the Stick-On Shower Screen open?
No. The screen is a fixed panel and cannot swing open.
Will water splash out while I'm showering?
The Stick-On Shower Screen measures 30 inches wide, which should provide coverage for most people. If you see that the water is getting on the floor a bit, make sure your shower head is pointed directly at you, and not tilted towards the outside.
How do I clean my Stick-On Shower Screen?
We're so glad you asked. All you need to do is wipe your Stick-On Shower Screen down with mild soap and water, and use a microfiber cloth that won't scratch the panels.
How do I remove the Stick-On Shower Screen?
For an easy release, slide a piece of dental floss under the tape in a zigzag motion. If there is any residue left on the tub or wall, wipe it with a bit of running alcohol.
I'm moving. Can I reuse my Stick-On Shower Screen?
Absolutely! We'll offer extra sets of tape at launch, so you can reapply the frames and make your Squid Shower Screen good as new.
What’s so bad about shower curtains?
Shower curtains carry more bacteria than a toilet seat, making those clingy things the dirtiest item in your bathroom. Yuck!
How long should I wait before use?
You should wait at least 24 hours before use. After application, the bond strength will increase as the adhesive flows onto the surface by the hour.
Will the tape come off when I'm ready to remove the Stick-On Shower Screen?
Yes! To remove the frames, we recommend taking a piece of dental floss and running it under the tape in a zigzag motion for an easy release. If there is any residue left on the tub or wall, wipe with a bit of rubbing alcohol.
I'm moving. Can I reuse my Stick-On Shower Screen in my new home?
Of course! We offer new tape sold separately that you can easily apply yourself! We want your Stick-On Shower Screen to stick with you for a long time!
How long does shipping normally take?
All orders are shipped out via FedEx. Your order will be fulfilled and shipped within 1-2 business days. Once your order is shipped, it normally takes 3-5 business days to be delivered depending on your region. Please reach out to us via e-mail if your order is delayed or if you have any other shipping-related concerns. We’re here to help!
Can the shower screen be used for a walk-in shower?
No. The shower screen we currently offer is only suitable for a shower/tub combo as it is 58”H.
Where do you ship?
We currently offer free shipping to the 48 contiguous United States.
